01603 75 25 45

Service Charge Team Leader

Job Description

Our busy and professional client based in Norwich City Centre are looking to recruit.


To be responsible for all aspects of service charge accounting and support the Accounts Manager in general management of the service charge team. 

To work with Surveyors, Facility Managers and Client Accountants to produce reconciled service charge accounts.

To account to the tenants and to provide the client with detailed summaries.

To support the Director and Associate Directors of Client Accounts by: - Managing a service charge accounting team in order to meet challenging client targets, service levels and to ensure continuity of service delivery; - Ensuring that statutory and regulatory requirements, including those of HM Revenue & Customs and the Royal Institution of Chartered Surveyors are satisfied for the Company and its clients; - Working with the Director and Associate Directors of Client Accounts to create an industry leading Client Accounts Function that is considered a 'Centre of Excellence’ both internally and externally.

Review and prepare departmental service charge KPI’s. 

Work with Client Accountants within the client teams to ensure cashbook liabilities are minimised and cleared in a timely manner.


Recognised accountancy qualification or part qualified (ACCA, ACA or CIMA).

Strong people management, communications and interpersonal skills

Excellent Excel skills, to pivot table, VLookup and Macros. 

Working knowledge of MS Word, PowerPoint and Outlook required 

Knowledge of any Property Accounting databases would be advantageous. 

Ability to manage and develop client relationships (internal and external) and provide excellent customer service. 

Must be flexible and able to work under pressure. 

Detailed knowledge of Accounting to Trial Balance level, property accounts and property VAT. 

Knowledge of service charges, which are applied to properties.

Monday to Friday 9am - 5pm

Salary depending on previous experience £19,000 - £21,000 p.a.

Please email Louise your CV and I look forward to hearing from you.

Job Info

Full Time
July 26, 2017

Contact Details

Louise Barker
01603 752545